FAQ

FAQ

How long until my brick is engraved? Can I see it?

The bricks are laser engraved in large batches when we have received an appropriate number of orders. Due to the complexity of storing the bricks, we will not be able to show you your brick until it is installed.

Will my brick look exactly like it does on the website?

The website preview is for general reference only. While all of the words you enter on the website will be arranged as you provide, the font style and size may appear different on the completed brick. The colors of the bricks may also vary from what you see on screen.

Can I pick the exact location of my brick or group specific bricks together?

When submitting your order, be sure to write your request in the Special Instructions box. Depending upon the number and time that the bricks are ordered, we cannot promise that we can accommodate all requests for grouped bricks, but we will do whatever we can to make it happen.

I made a mistake on my brick order. Can I make changes?

If you made a mistake, please contact us. The bricks are engraved in large batches every several months, so it is likely that the error can be corrected.

Is your website secure?

Your credit card order is processed using secure SSL encryption. This prevents unauthorized access to your credit card data. We do not save your credit card number.